Prescriptions for a Healthy America hosted a medication adherence panel discussion on Friday, October 10, 2014, at the Fenway Community Health Center in Boston, Massachusetts to discuss the importance of proper medication adherence as well as to feature a new report released by P4HA and prepared by the Menges Group, which details how Medicaid Managed Care Organizations are combating nonadherence.


  • Moderator: Joel White, P4HA, CAHC
  • Joel Menges, The Menges Group
  • Amira Mouna, The Menges Group
  • Dr. Paul Mendis, MD, Neighborhood Health Plan
  • Deborah Whalen, RNP, Boston Medical Center, American Heart Association
  • Tom Hubbard, NEHI


The report highlights the Massachusetts Medicaid plan, Neighborhood Health Plan (NHP), and their work on improving patient medication adherence, specifically for those patients with asthma and for those who utilize antidepressants. Dr. Mendis, NHP’s CMO, further discussed their work on implementing a 90-day prescription fill program, as well as their inclusion of primary care physician practices and telephonic outreach within their adherence programs.

Debora Whalen, a nurse practitioner from the Boston Medical Center and a local representative from the American Heart Association, discussed how provider-patient communication and education is vital for improving a patient’s adherence to medications.

Tom Hubbard presented some of NEHI’s research and work in the adherence space and Joel White concluded the presentation with a summary of how these various adherence-improving activities can be incorporated at the state level to further improve health and save money for Massachusetts.

Event Materials

  • Prescription Drug Adherence in Medicaid Managed Care.


Sloane Salzburg from P4HA and Deborah Whalen from the Boston Medical Center were invited to speak on the local Boston news program, Neighborhood Network News, about the event and medication adherence.